Inside BlackBerry Mobile Voice System 5

Enterprise

(Originally posted on the Inside BlackBerry Blog)

BlackBerry® Mobile Voice System 5 (BlackBerry® MVS 5) was one of the many announcements during WES 2010. During the show I had the chance to speak with Andrew from the Voice and Collaboration Platform team about the voice over Wi-Fi® calling capability of BlackBerry MVS 5, use cases and security features. Check out the video above demonstrating Wi-Fi calling and call transferring using BlackBerry MVS 5, then click the link below for my interview with Andrew.

Q: So what are some specific use cases for BlackBerry MVS 5?

A: People are increasingly working from home at least a few days a week, so in this scenario with BlackBerry MVS 5, you wouldn’t have to do any call forwarding, and you wouldn’t have a need for a separate business line at home. You just take your BlackBerry® smartphone with you, connect to your home Wi-Fi and it’s like your office phone comes with you as well.

Being at home and being able to sync my BlackBerry smartphone to my Wi-Fi router and make secure calls through my work extension – just as if as I was at the office – is an absolutely fabulous use case for a growing number of people in their work lives.

Another great use for BlackBerry MVS 5 is on campuses. You could be in a hospital or manufacturing plant, away from desktop phones, but with access to a voice grade Wi-Fi network – now you can make calls over that Wi-Fi network from your BlackBerry smartphone using your enterprise/work number versus your mobile number.

BlackBerry MVS 5 is a great way to optimize the use of your cellular voice plan, address coverage issues and maintain privacy of your cell phone number when working away from the office.

Q: What does the end-user need to do to be able to use BlackBerry MVS 5?

A: If your organization already has BlackBerry® Enterprise Server and BlackBerry MVS 5, then you just need to contact your IT group to get your BlackBerry account added to BlackBerry MVS 5. Your IT administrator can then push the software update and the VPN credentials to your BlackBerry smartphone – no user interaction required! After that you can simply connect to an available Wi-Fi network and choose to make calls from your work line, over Wi-Fi, from your BlackBerry smartphone. You’ll love how easy it is, and IT will rest easy knowing that your mobile work calls are routed through the corporate PBX and have the ability to help maintain corporate compliance regulations.

Q: Then, as a user, you just have to make sure that you connect to an available Wi-Fi network from your BlackBerry smartphone, and everything is taken care of for you?

A: Correct. Once your Wi-Fi is turned on and you’re connected to a Wi-Fi network, the administrator will have set it all up for you – you just have to start making calls.

Q: Anything else users need to know about BlackBerry MVS 5?

A: Your company needs to be running a supported IP PBX for BlackBerry MVS 5 (Cisco or Mitel to start, with other vendors to follow). Note that our BlackBerry MVS 4.6 version is available to customers with other vendors or legacy (TDM) PBXs and provides similar functionality over carrier mobile networks but does not support Wi-Fi calling.

If you’re looking for more info, be sure to check out the BlackBerry MVS 5 announcement and the BlackBerry MVS 5 product page on BlackBerry.com.

About Douglas Soltys

Word Czar. Web 7.0 (in beta). Blogs and tweets and wonders.

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