BlackBerry® Mobile Voice System (BlackBerry MVS) version 5.2 has launched today! This product update enables enterprises to take advantage of expanded support for business phone systems, new call forwarding options, and is designed to enhance the reliability of phone calls in areas where there is little or no mobile data network coverage.
More and more enterprises – especially in financial services, healthcare and manufacturing – are turning to BlackBerry Mobile Voice System to help them address their regulatory compliance needs, improve productivity, and reduce their telecom costs. We have some great customer success stories from Mitel, Nomura Bank, Bank am Bellevue, University Hospitals Birmingham, London Health Sciences Centre, and LTT Vending at www.blackberry.com/mvs. (For similar stories on a wide range of BlackBerry products and services, check out the newly redesigned BlackBerry Customer Success Story website!)
Here is how some of the new features in BlackBerry Mobile Voice System v5.2 can address an enterprise’s Unified Communications & Collaboration needs:
- Call forwarding – incoming calls can be automatically forwarded to a different phone extension or a different phone number altogether.
- Enhanced reliability in areas of poor or no mobile data coverage – BlackBerry Mobile Voice System is designed to support the placing of calls on mobile networks that have little or no data coverage. This is especially important when roaming internationally and it is a distinct advantage since many competitive systems require a data connection to complete a phone call.
- Additional business phone systems support – BlackBerry Mobile Voice System v5.2 now supports these additional phone systems: Cisco Business Edition 5000 and 6000 and Siemens OpenScape v5.
Did you know that BlackBerry Mobile Voice System can support multiple phone systems on the same server? This is a common occurrence in enterprises that operate in multiple locations with different phone systems, and BlackBerry MVS can support systems from Cisco, Avaya, Nortel, Siemens, and Mitel. Check out the video below to learn more about BlackBerry Mobile Voice System, how it integrates with the existing systems that many organizations have, and the benefits overall.
For more details on BlackBerry Mobile Voice System, head over to http://www.blackberry.com/mvs.
Does your business use BlackBerry Mobile Voice System? How has it benefited your organization in terms of increased productivity or cost reduction? Share in the comments below.