Havells India Ltd. is one of the leading manufacturers of electrical and power distribution equipment. Over 80% of their sales activity takes place through dealers and distributors, meaning that members of the sales team are constantly in the field. With cumbersome paper-based processes, there was a need to move to digital resources and mobile access through a Customer Relationship Management (CRM) app, mobile expense submission, and access to data on the go. Check out the video below to see how Havells was able to become more competitive in their market using BlackBerry solutions.
Does your sales force use BlackBerry smartphones? How have they helped provide a benefit? Share in the comments below.