BBM for Android and iPhone Update: Note from the head of BBM

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Hi Android and iPhone users,

This is Andrew Bocking, head of BBM at BlackBerry. As a follow up to our first blog post on Saturday, I want to take a moment to provide you with an update on the rollout of BBM on Android and iPhone.

Last week, an unreleased, older version of the BBM for Android app was posted on numerous file sharing sites. We were aware of an issue with this unreleased version of the BBM for Android app. This older version resulted in volumes of data traffic orders of magnitude higher than normal for each active user and impacted the system in abnormal ways. The version we were planning to release on Saturday addressed these issues, however we could not block users of the unreleased version if we went ahead with the launch.

We attempted to address the problems caused by the unreleased version throughout the day on Saturday, but as active users of the unreleased app neared a million – and accelerated – it became clear that the only way to address the issue was to pause the rollout for both Android and iPhone.

The team is now focused on adjusting the system to completely block this unreleased version of the Android app when we go live with the official BBM for Android app. We are also making sure that the system is reinforced to handle this kind of scenario in the future. While this may sound like a simple task – it’s not. This will take some time and I do not anticipate launching this week.

Thank you for your patience while we take the time needed to deliver the experience you expect from BBM. We will continue to provide you with updates here on InsideBlackBerry.com and through @BBM on Twitter. We will notify everyone who has pre-registered on BBM.com when BBM is available on Android and iPhone.

Andrew Bocking
EVP, BBM

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  • http://Rr1234567 فـوفاا

    fofaa

    • http://Rr1234567 فـوفاا

      اوتت

  • http://25308571 Valentina Nino ruiz

    Estupedo

  • Monesh Mirchandani

    I have seen the app on the IOS platform, and this was downloaded from the New Zealand App store. I guess this must be secured as the App Store would not put this up anyways. Why doesn’t blackberry start with IOS first. I use 3 phones incl BB Q10, Iphone 5S and Samsung Galaxy S4.

    What’s app is a winner coz its cross platform. I think Blackberry shouldn’t wait. Rather go for the kill to regain its lost market share. It will be a good idea to charge a nominal USD1 or USD5 for usage per year.

    Cheers!!!

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