To Our Valued Customers, Partners and Fans: An Open Letter from BlackBerry


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Today, BlackBerry published an open letter in major publications around the world to set the record straight for the tens of millions of users who depend on BlackBerry every single day.

In particular, we wanted to let our enterprise customers know that we are confident in the future of our technology. We acknowledge that we are going through a difficult period, but we are restructuring and refocusing our team and our resources so we can deliver what you’ve always depended on from BlackBerry. The fact is that we still believe in our platform and technology, and you should too.

Our BlackBerry 10 platform and portfolio of enterprise products and services deliver best in class security and enterprise mobility management. We continue to deliver innovative, enterprise-class smartphones that enable improved collaboration, connection and accomplishment. And BBM is a growing private social network that we are expanding beyond the immediate BlackBerry ecosystem to Android and iPhone users to deliver greater value.

    Despite recent headwinds, we continue to celebrate business successes:

  • The release of Secure Work Space for iOS and Android
  • Significant momentum with enterprise adoption of BlackBerry Enterprise Service 10 (BES 10)
  • A preview of a new cloud-based EMM solution that will give businesses greater ease, flexibility and cost efficiency in managing users and apps in a BYOD environment

Our message today is loud and clear: you can continue to count on BlackBerry. We’ve shared our open letter below and welcome feedback from our valued customers.

BlackBerry Open Letter_English

About Donny Halliwell

Donny is a Senior Product Marketing Manager at BlackBerry and Former Editor-in-Chief for the Inside BlackBerry blogs. There's no disputing, #TeamBlackBerry is awesome. I'm pumped to have the opportunity to talk with you and bring you the latest and greatest from Inside BlackBerry every day. In my spare time, I can be found helping entrepreneurs and startup companies grow their business. I spend the rest, obsessing over the auto industry, or enjoying music. Follow me on Twitter or Google+

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