Rocco Forte Hotels employs over 2000 people across Europe, Russia, and the Middle East. Putting technology in the hands of their employees has always been a priority for Rocco Forte Hotels. They understand that the right tools can increase efficiency and collaboration, which will increase the level of service they provide to guests.
Offering Flexibility and Security
They chose BlackBerry for two key reasons: flexibility and security.
Team members wanted greater choice in the mobile devices they used, and BlackBerry could support the full array through one administrative console. Staff can easily and securely access information on external and internal systems, while IT can rest assured that all data is protected by BlackBerry gold-standard security.
Real-time Updates for Smooth Operations
A customized app for hotel staff allows them to change the status of rooms and keep track of missing items. They use their mobile devices to record and update information in real-time, which helps keep operations running smoothly. Apps like these are easily deployed and managed on their 300 BlackBerry devices and 100 iOS devices. IT controls are just as easy to administer.