2014 was a year of major transition of BlackBerry, as we pivoted from a device maker that just happened to have top-notch security software and services, into an all-around enterprise-focused vendor of software, services AND devices.
Our most important product release was BES12, which we think begins to usher in a new era of EMM, but there were numerous other software launches and news that we covered in-depth on this blog:
- BlackBerry Blend’s ability to deliver your BlackBerry device into a laptop or tablet screen;
- The secure messaging capabilities of BBM Enterprise (formerly known as BBM Protected);
- The powerful BYOD expense management capabilities of WorkLife;
- How BBM Meetings solves the pain points of today’s mobile-first enterprises;
- Our partnerships with Nanthealth on the cancer-busting BlackBerry Passport app, as well as with others including Samsung, Salesforce, and Brightstar;
- Our acquisition of anti-surveillance vendor, Secusmart, trusted by German chancellor Angela Merkel;
,,and many others. As we close out 2014, we’re looking back at the blogs that you the readers deemed your favorites. Here are the top 10 most-read articles for 2014 on the BlackBerry Business Blog.
(Don’t forget to read the top 10 favorite reader posts on the Inside BlackBerry blog, too.)
10) How BlackBerry is Driving the Mobile Payments Revolution (June 12th)
Paying for purchases with cash or credit cards is fast becoming a thing of the past. We’ve simply grown tired of losing our Visa cards amongst rubbish in our wallets and want easier ways to handle our transactions.
BlackBerry was proud to introduce Near Field Communication (NFC) technology into its devices several years ago – far longer than I’ve been employed here. NFC makes mobile payments as simple as 1-2-3, and is a technology that enables companies to better connect and service their customers. But our blogger, Senior Vice-President Matthew Talbot, also notes other ways that BlackBerry, especially via BBM Money, continues to pioneer in mobile payments.
The BlackBerry Passport, acclaimed by media reviewers and users, has revolutionized the way we get things done while on the go. It has become “an office in your pocket” for many professionals around the globe who need to stay connected with clients and colleagues via mobile.
Don’t believe me? Then maybe you missed this interview with a German software manager who says the BlackBerry Passport is “perfectly brilliant” and helps him respond to messages, schedule meetings and remain accessible to those who need him better than other phones he’s owned in the psat.
Protecting our customers has been BlackBerry’s priority since day one. With BlackBerry you know your device, data and applications are secure, and we regularly update our systems to keep security in check. Earlier this year we were happy to announce updates to managing applications with BlackBerry Guardian, a service that checks all apps downloaded onto your device, for malware and suspicious activity. Even the Android apps installed from the Amazon app store, which you can now do with all BlackBerry 10 devices running the latest OS update.
In addition to BlackBerry Guardian, we use a multi-tiered approach to protection and privacy that includes separating personal and work data, top of the line security, and end-user ability to manage application permissions.
We’re always happy to keep our customers first in mind – and apparently you guys are, too.
7) BlackBerry Introduces New Foundation for Enterprise Mobility (February 25th)
You were with us in November when we launched the new era of enterprise mobility management – also known as BES12, to the public. Back in February however, we garnered excitement by letting you in on what to expect from the next generation of the BES platform.
This included support for any device running BlackBerry OS, as well as iOS, Android, and Windows; enhancement of our top-notch security features; an easier way for IT to manage everyone’s devices; cloud and mobile connectivity; and our highly-successful EZ-Pass migration program that has attracted 6.8 million new licenses from 4,900 companies.
BYOD has invaded enterprises everywhere, and isn’t going away anytime soon and neither are we. We know today’s workers are multi-device users so we gave you Secure Work Space – a containerization solution that keeps personal and work data separate, wraps applications, and easily controls iOS and Android devices from a single BES console.
Everyone needs security, but not just anyone can provide it. There are principles that must be kept in mind when developing mobile security solutions such as: what data needs to be protected, being aware of weak links, building security into the foundation of the solution, and time to test and improve the platform.
As our expert Alex Manea notes, security isn’t a new idea to BlackBerry, it’s in our DNA. Our software and hardware are built by us for end-to-end security encryption on our devices, the data transmitted on them, and the networks and corporate fire walls that keep us connected to our work. Our security runs the QNX platform, a foundation strong enough to safely power cars and nuclear plants across the globe while protecting against malware, tampering and data leakage.
The BlackBerry Passport fits right into the heart of the world’s leading center of high-tech innovation, the San Francisco Bay Area/Silicon Valley. It’s the perfect phone for professionals who need productivity devices and not playthings to get things done.
Of course, don’t take my word for it. See why this engineer, Paul BIllings (left), said it’s the best device he’s ever had and make the decision for yourself.
The average total cost of a data breach increased by 15% just within the past year, so it makes sense that cybersecurity is on the tip of everyone’s tongue. Business leaders and IT professionals gathered at the BlackBerry Security Summit to discuss long-term solutions to protecting their businesses, customers, information and data.
We previewed our release of BES12, announced our pending acquisition of encryption vendor Secusmart, and also released some key findings on what CIOs think – and act upon – security today. Because you care about protecting your data, identity and voice as much as we do, this post jumped into our top three.
So you own a BlackBerry 10 smartphone that needs to be connected to your email servers via ActiveSync? We have instructions to connect BlackBerry 10 devices to the mail server of your choice – Microsoft Exchange server, an IBM Lotus Domino server, a Novell GroupWise mail server or Microsoft Office 365.
You’re not the only one who needs this information – this post ranked no. 2 for the year.
1) BBM Money Adds Two New Payment Capabilities (September 18th)
BBM has evolved from a mobile messaging system into full marketplace-enabled communications platform. We’ve merged mass media and social media into one. We gave you BMM Voice to talk with colleagues or loved ones, BBM stickers to keep your conversations lively, and BBM Channels to interact with your favorite brands.
Then in September we released BBM Money – two new ways to transfer payments through mobile messaging. With TransferTo you can transfer airtime credits to your contacts, while BBM Money now lets Indonesian users – our most popular market for BBM, by the way – send money to their contacts, pay bills and buy goods from retailers.
Seems like this service is something many of you were waiting for – this was the most-read post of 2014.
So there you have it! We can only get ready for 2015 by reflecting on what went well this past year. Thanks for sticking with us throughout 2014, and let us know what your favorite posts were this year on the BlackBerry Business Blog.