How to Extend the Security of BBM Protected Chats to non-BBM Protected users

BBM

186480514new BBM Protected feature gives you a leg up on your competition, while protecting you and your customers, partners, and clients from costly data security breaches. BBM Protected is available for Android, iOS, and BlackBerry 10 devices.

The average cost per data breach for a firm has now exceeded $6 million USD, according to the Ponemon Institute. Yet, most enterprises still overlook secure mobile messaging, exposing their data to all sorts of vulnerabilities. Despite this gap in their IT armor, enterprises continue to let employees adopt consumer instant messaging apps, aka BYOS (Bring Your Own Service), for speed and productivity. Cleaning up after a data breach can obliterate all those productivity gains, though. Now is the time for IT admins to take back control of their mobile and instant messaging to secure how all data is exchanged both inside the enterprise and, more importantly, with their customers and partners.

BBM Protected offers an enterprise-grade secure instant messaging service with all the features of a consumer IM app, the hardening of on-premise security together with the convenience of a cloud service. All messages are encrypted using keys generated by the communicating mobile devices themselves. This BlackBerry innovation effectively prevents ‘man in the middle’ hacker attacks, providing greater security than competing encryption schemes, and earning BBM Protected FIPS 140-2 validation by the U.S. Department of Defense.

With the announcement this week, organizations using BBM Protected can now let their employees chat securely using BBM Protected to non-BBM Protected workers at other companies, or customers. The result: instant federation and bulletproof security for messaging communications with partners outside of your enterprise.


Not only is there no additional annual cost, but this security extends seamlessly across companies without any complex or costly-to-setup server federation. If you are a lawyer in a law firm or investment advisor within a financial institution, BBM Protected now enables you to use enterprise-grade secure instant messaging to chat with your clients with no laborious IT setup.

Here’s how it works:

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End-User Experience

At enterprises that have deployed BBM Protected, employees can initiate an encrypted BBM Protected conversation with other BBM Protected users inside or outside of the organization. However, they can also initiate BBM Protected conversations with non-BBM Protected users within or outside their organization whenever security is paramount. You’ll then see one of the two screens above, depending on whether its your or their organization that actually owns BBM Protected. All the “non-Protected” party requires is the free BBM app downloaded from iOS App Store, Google Play or BlackBerry World.

Once the BBM Protected connection is established with the non-BBM Protected user, either user can initiate a secure chat environment at any time. Connect with your high-profile clients in a trusted environment, while offering a differentiator from your competitors with this new feature.

IT Admin Experience

Best of all, this feature is easy to deploy and manage. Simply turn on using IT policies. Similarly, the Enterprise Identity by BlackBerry Admin Console – a service provided for user and entitlement management when BBM Protected subscriptions are purchased – makes BBM Protected cross-platform management seamless, putting the control back in the hands of the IT administrator. BlackBerry OS, BlackBerry 10, iPhone, and Android devices are managed in this single, cloud-based console. There’s no new hardware to purchase, no new servers to install, and no new OS updates are required.

Ready to deploy BBM Protected?

Experience the productivity and competitive advantages of an enterprise-grade mobile IM platform that delivers, while mitigating the vulnerability of data within your organization and for your customers.

Visit BBM Protected or contact your BlackBerry Account Manager for a free 30-Day trial.

About Jessica Malik

Jessica is the Product Marketing lead for the 'Communication & Collaboration' offering of BlackBerry's Enterprise Portfolio, enabling organizations to realize the potential of their mobile communications strategy. Away from work, Jessica is a winter-sports enthusiast, avid traveler, and a marathon runner.

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