Give Your Business a Boost with the Social Media Integration on BlackBerry 10 [VIDEO]

06.18.13

Social media isn’t about tweeting what you had for breakfast. Small business owners can use social media as a CRM tool, the data held in social networks can give you an informed edge in your work, and social media is part of many core marketing strategies.

When you’re on the move with your BlackBerry 10 smartphone, a quick swipe into the BlackBerry Hub is all you need to read and respond to emails, text messages, BBM messages, tweets, Facebook posts, check your agenda for the day, and even more. Your social platforms are bundled into one location, and you can interact with your networks without ever leaving the Hub. Check out the video below to learn more:

[ YouTube link for mobile viewing ]

Social integration extends beyond the Hub, and works within BlackBerry Calendar for seamless access to contacts and content, making it easy to view and invite contacts to events while staying up to date on their social activity. Before you head into a meeting, check your colleague’s recent social activity to stay up to date on the latest news and what’s important to them.

The social integration built into the BlackBerry 10 platform helps you to collaborate faster and more efficiently with those that matter most to you and your business. How do you use social integration on your BlackBerry 10 smartphone to manage both your personal and business life? Share in the comments below.

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Stay Organized and Productive with the File Manager on BlackBerry 10

06.14.13

The File Manager app on a smartphone is often overlooked as being a simple utility. However, in the case of BlackBerry 10, it’s a real powerhouse loaded with fantastic functionality. When we work on the move, it’s critical to have the ability to download, modify, and organize files. This native BlackBerry app lets you access and manage multiple sources of content through a single, simple-to-use interface. Check out the video below to learn more about the File Manager on BlackBerry 10:

[ YouTube link for mobile viewing ]

When your BlackBerry 10 smartphone is managed by BlackBerry Enterprise Service 10, File Manager becomes an invaluable tool no business should be without. You can use BlackBerry Work Drives to map a network drive to your device’s File Manager, allowing you to browse and interact with files on your corporate drives.

This app allows for seamless access and transfer of files that are externally or internally stored on your BlackBerry device, as well as files managed by Dropbox or your business’ server. This mix of offline and online storage means you can create, edit, save and transfer any kind of office document while on the go, from the comfort of your device. And with BES 10 you can be sure that your content will remain protected and secure.

How do you use the File Manager on BlackBerry 10? Share in the comments below.

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BlackBerry Security Summit: An Ongoing Dialogue with the Industry’s Elite Security Researchers

06.10.13

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More than ever before, mobile devices are playing a greater role in customers’ busy lives. Customers rely on their smartphones to help navigate through their day, and they trust their devices to safeguard personal information such as credit card numbers, geolocations, passwords and enterprise information. As mobile device capabilities increase, so does the industry’s responsibility to keep customers and the mobile ecosystem secure from both current and emerging threats.

Security is a key component that BlackBerry customers have come to know and depend on. BlackBerry’s unique approach to security helps to separate our mobile devices from the rest of the industry, and we remain committed to protecting customers and their information. To that end, BlackBerry builds layers of security into our devices — from the foundations of the mobile platform to the final product. In addition, BlackBerry provides unique offerings to help ensure customers are protected after the sale, including routine security updates and a 24/7 security response team. The BlackBerry Security Incident Response Team (BBSIRT) is solely dedicated to investigating and researching hundreds of new emerging security vulnerabilities in the mobile ecosystem that could potentially affect BlackBerry customers. These types of potential threats include vulnerabilities, malware and privacy-infringing third-party apps.

BlackBerry also works with other security vendors to enhance customer security. For example, BlackBerry and Trend Micro are collaborating on third-party application security. BlackBerry uses the Trend Micro™ Mobile Application Reputation Service in conjunction with its current internal, proprietary system to analyze both current and new third-party apps in BlackBerry World. This collaboration helps provide customers another layer of protection against potential malware and privacy-infringing issues. Additionally, we also work with Computer Emergency Readiness Teams (CERT), including the US-CERT, ICS-CERT and CERT-FI, and we are active members of the Industry Consortium for Advancement of Security on the Internet (ICASI).

Learn more about the discussions taking place at this year’s BlackBerry Security Summit »

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Introducing the BlackBerry Enterprise Developer Expert Designation

06.06.13

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Two months ago, we announced the BlackBerry Certified Builder program, which recognizes your knowledge and skill of web/HTML5 or native application development for the BlackBerry 10 platform.

Today, we’re excited to announce a new addition to the BlackBerry Certified Builder program, the BlackBerry Enterprise Developer Expert designation. This new expert designation compliments your existing BlackBerry Certified Builder designation by recognizing your specialized knowledge of designing and deploying BlackBerry 10 apps in enterprise environments.

Getting the BlackBerry Enterprise Developer Expert designation

You earn your BlackBerry Enterprise Developer Expert designation by writing and passing the Designing and Deploying BlackBerry 10 Applications in Enterprise Environments exam. You must have already received your BlackBerry Certified Builder designation by passing either the Web or Native exam before writing the enterprise exam.

The exam is $150 and is paid to our testing partner, Prometric.

Don’t know where to start? We’re here to help.

We’re running a series of four webcasts later this month to help you get prepped for the enterprise exam. These free webcasts cover some of the main topics included in the exam and are presented by experts from BlackBerry. These sessions will also be recorded for on-demand access.

Each webcast takes place from 11:00am to 12:30pm EST

  • June 18 – Architecture
  • June 20 – Design and Development Considerations
  • June 25 – Testing and Troubleshooting
  • June 27 – Application Deployment

Register for the free webcasts here.

The enterprise exam is available right now. You can learn more about the exam and the entire BlackBerry Certified Builder program here.

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The Guide for using Push technology in your Enterprise Apps, now with an exciting Video!

06.06.13

John Mutter and Brent Thornton, of the BlackBerry Enterprise Developer Partnerships team, have contributed this post for the Inside BlackBerry for Business Blog.

Enterprise apps are changing the way that we work, undoubtedly for the better. Access to behind-the-firewall data for a workforce that is constantly on the move provides increased productivity, can reduce the margin of error in reporting, fosters collaboration, and the list goes on.

Building push technology into your enterprise apps takes things to a whole new level. Push is an essential component of the real-time, always-on experience of BlackBerry devices. It offers an incredibly efficient and reliable way of sending information to your users in real time. Check out the video below for our take on push technology in enterprise apps:

[ YouTube link for mobile viewing ]

Let’s take a look at how you can build push technology into your enterprise apps.

Read on for the full guide on taking advantage of push for enterprise apps »

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Streamline Your Enterprise App Development; IBM Worklight Now Supports BlackBerry 10

06.05.13

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It’s great to see more and more companies bringing apps to the BlackBerry platform and recently, we’ve had a huge addition to those supporting BlackBerry 10. IBM has been around for over 100 years providing a range of solutions and services to Enterprise customers from consulting to IT managed services. We’ve enjoyed working with them to bring BlackBerry support to IBM products like Lotus Domino, Lotus Sametime and Lotus Connections. Now, we’re excited to share that IBM Worklight is ready to support BlackBerry 10 for app development for both the BlackBerry Z10 and BlackBerry Q10 smartphones.

Last year, IBM purchased a mobile enterprise application platform (MEAP) called Worklight. IBM Worklight is IBM’s standards-based platform for building and managing applications for multiple mobile platforms such as BlackBerry as well as Apple’s iOS, Google’s Android, and Microsoft’s Windows Phone 8. Earlier versions of Worklight only supported BlackBerry 6 and 7. Over the past couple of months, we’ve been working with the IBM Worklight team and as of version 5.0.5.1, IBM Worklight fully supports BlackBerry 10.

Learn how to leverage all of the IBM Worklight features »

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Mobile Computing in Action: Introducing Over-the-air Software Updates for Vehicles

06.05.13

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Mobile Computing is at risk of becoming the buzz-word of the year, but no one seems to be exactly clear on what it is and more importantly what it means for consumers, enterprises, carriers, partners, and anyone involved in the mobile ecosystem. There’s an incredible opportunity for this space to be defined, and today we’re introducing a solution that begins to do just that.

Here at the Telematics Detroit Conference, we’ve unveiled a solution for automakers that lets them easily manage and securely download software updates to a vehicle. The Software Update Management for Automotive service leverages BlackBerry’s global, secure infrastructure.

Vehicles hold a lot of digital information needed to operate efficiently, and come with sophisticated in-vehicle infotainment systems, apps, media centers, and more. Automakers want to be able to deliver software updates that can offer new, compelling capabilities to their customers, long after the initial sale. With vehicles becoming connected end points, the opportunity is wireless. A secure connection to end points such as this, enabled by BlackBerry technology, will help automakers connect with customers and allow them to bring new features, and potentially diagnose problems remotely.

The development of OTA services is part of BlackBerry’s broader mobile computing strategy. BlackBerry is providing the foundation for a new era of mobile computing by connecting mobile end points securely and creating opportunities for community building, connecting, and sharing.

Personally, I couldn’t be more excited by where this is all going. I’ve become convinced of a very bright future in the form of mobile computing and dramatically increased connectivity to the devices and machines that we use.

To learn more about the BlackBerry solution demonstrated at the Telematics Detroit Conference, head over to www.blackberry.com/m2m.

Use your imagination! What would you like to see in the future of connected end points that would make your life easier, safer, or more enjoyable? Share in the comments below.

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Better Business Hub: How to Use Video to Effectively Market Your Business

06.03.13

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If you don’t know about the BlackBerry Better Business Hub, you’re seriously missing out. And if you’re a small business owner, there’s no excuse! The Hub, which launched last year, aims to “spark business inspiration and provide practical advice to help small businesses do better business.”

We love to hear stories about small business owners who are able to stay connected using their BlackBerry smartphones and how BlackBerry helps to keep their businesses moving. The Hub is one way that we aim to give back to the community by pulling together articles, videos, case studies, and much more covering networking, social media and technology, and business relationships.

Today I’d like to highlight an article on using video to market your business. Working in the field of social media at BlackBerry, I can attest to the fact that video is the superhero of digital content. It’s a rich medium for communication, begs to be clicked on and viewed, and provides you with a huge amount of opportunities to get your message across.

Three steps to help get your video marketing pointed in the right direction »

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BlackBerry Live 2013 Panel Recap: Built for Mobile in Emerging Markets

05.30.13

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The fastest adopters of mobile innovation are not just infrastructure-rich markets. It’s in regions like Africa and Asia where peoples’ first experience of the Internet is mobile. Smartphone uptake is exploding in emerging markets due to rising wealth, brand desire, access to education and need for key services in health, welfare, education and finance. In many ways, they are further advanced in mobile service innovation, as many businesses are built first from a mobile perspective.

Across emerging markets, mobile is consistently an engine of growth, but as technology evolves, the mobile industry will need to play an active part in helping governments address socio-economic challenges, enable progress and build sustainable mobile ecosystems for the future. To discuss some of these challenges, we held a panel at BlackBerry Live 2013 with industry leaders, analysts, and developers to exchange insights on BlackBerry innovation in emerging markets around the world.

Participants in the panel included: Robert Bose and Wes Nicol, BlackBerry’s Regional Marketing Directors for Europe, Middle East and Africa (EMEA) and Latin America (LATAM) respectively; Leandro Melo de Sales, Professor at Institute of Computing (IC) at Federal University of Alagoas (UFAL) and Principal at BlackBerry Tech Center, Brazil; Alexander Rusli, CEO of Indosat, one of Indonesia’s largest telecommunication networks and service providers; Leon van Dyk, BlackBerry apps lab manager in South Africa; and Victor Dibia, developer and founder of denvycom in Nigeria.

Read on to learn more about the panel discussions »

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They Want, You Need: How BlackBerry helps meet the needs of IT and end-users in government

05.29.13

For years, BlackBerry has provided the best, most secure and affordable mobile options to the public sector. We’ve always sought innovative ways to meet the mobile needs of government IT managers. We’ve heard them say they need a mobile solution that’s secure and easy to manage while simultaneously allowing their employees to collaborate and stay productive as they complete critical government work.

With the emergence of the Bring Your Own Device (BYOD) trend, IT managers face a new set of challenges, such as maintaining top security while meeting the demands of a workforce that wants to use any device, from anywhere and at anytime.

With BlackBerry Enterprise Service 10 and BlackBerry 10 devices, we’re committed to meeting the device management and development needs for IT administrators, while also ensuring that end-users get the experience they want across apps, devices and work flow.

This SlideShare deck provides a deeper overview of how BlackBerry is meeting the mobility needs of governments.

We are confident that the re-invented BlackBerry Enterprise Service 10 (BES 10) meets BYOD challenges. BES 10 can manage all BlackBerry, iOS and Android platforms in one single dashboard, meaning greater choice of device for users. Yet, it’s still very secure. We’re proud that BlackBerry continues to receive top security certifications from governments and third party organizations around the world.

Read on to see how BlackBerry is meeting the mobility needs of government. »

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