With the emergence of the Bring Your Own Device (BYOD) trend, IT managers face a new set of challenges, such as maintaining top security while meeting the demands of a workforce that wants to use any device, from anywhere and at anytime.

With BlackBerry Enterprise Service 10 and BlackBerry 10 devices, we’re committed to meeting the device management and development needs for IT administrators, while also ensuring that end-users get the experience they want across apps, devices and work flow.

This SlideShare deck provides a deeper overview of how BlackBerry is meeting the mobility needs of governments.

We are confident that the re-invented BlackBerry Enterprise Service 10 (BES 10) meets BYOD challenges. BES 10 can manage all BlackBerry, iOS and Android platforms in one single dashboard, meaning greater choice of device for users. Yet, it’s still very secure. We’re proud that BlackBerry continues to receive top security certifications from governments and third party organizations around the world.

The BlackBerry Z10 and Q10 offer exceptional smartphone capabilities, including features and apps like BlackBerry Hub and BlackBerry Keyboard, that work together seamlessly to deliver the ultimate user experience. The BBM Video with Screen Share is particularly helpful to government employees who need to share documents or hold meetings outside of the office. They can easily video chat with their colleagues, sharing and editing documents together while on the chat.

We have a proven track record with public sectors across the world and with BlackBerry 10 we look forward to the continuation of meeting government mobility needs.

Are you a BlackBerry fan and work in the public sector? Let us know below how you think BlackBerry Enterprise Service 10 and BlackBerry 10 devices can help government.

[ YouTube link for mobile viewing ]

See more feedback on BlackBerry Enterprise Service 10 and BlackBerry 10, or leave some of your own on LinkedIn.

It’s time to get your business migrated to the latest enterprise mobility management technology. Whether you’re considering adopting a BYOD approach, looking to integrate enterprise apps into your processes and workflow, or everything in between, BlackBerry Enterprise Service 10 version 10.1 has got what you need.

We recently published an overview of the features of BlackBerry Enterprise Service 10 version 10.1. The update includes a simplified deployment experience, more extensive EMM controls for customers in regulated industries, dashboard enhancements, and unified cross-platform administration. Today I’d like to focus on how you can upgrade to BlackBerry Enterprise Service 10 version 10.1, including some new offers and discounts that you can take advantage of.

So you’ve got a BlackBerry Enterprise Server 4…

If you’re still running BlackBerry Enterprise Server version 4, the first thing that you’ll want to do is upgrade to BlackBerry Enterprise Server version 5.0.4. This way, you’ll be able to add on BlackBerry Enterprise Service 10 and take advantage of all of the fantastic functionality and consolidate your view to all your BlackBerry devices. The good news is that we’re offering upgrades from BlackBerry Enterprise Server 4 to BlackBerry Enterprise Server 5 for FREE (a $995 USD value)! Learn more and take advantage of the offer by heading over to www.blackberry.com/blackberry10ready.

Once you’ve updated to BlackBerry Enterprise Server version 5.0.4, read on to continue on your migration path to BlackBerry Enterprise Service 10 version 10.1.

So you’ve got a BlackBerry Enterprise Server 5…

With BlackBerry Enterprise Service 10 version 10.1, you can now install the software on a single physical or virtual server and eliminate a separate server for BlackBerry Enterprise Server 5. Head over to www.blackberry.com/bes10 and download a free 60-day trial, purchase licenses, or find a reseller.

If you’re updating your fleet of BlackBerry smartphones to BlackBerry 10 models, you can trade up Client Access Licenses (CAL’s) from BlackBerry Enterprise Server 5 to BlackBerry Enterprise Service 10 for free on a one-for-one basis until December 31st, 2013. Learn more and trade up licenses at www.blackberry.com/licensetradeup.

So you’ve got a BlackBerry Enterprise Service 10…

Good! Now all that you need is version 10.1. It’s available as a free download from www.blackberry.com/bes10 and can be installed quickly and simply onto your existing deployment. You’ll also need to migrate your BlackBerry Enterprise Service 10 Client Access Licenses to version 10.1. As always, it’s easy to migrate and it won’t cost you a thing.

Get up and running with BlackBerry Enterprise Service 10.1! All of the details, including why you should upgrade in the first place, can be found at the newly redesigned www.blackberry.com/blackberry10ready.

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BlackBerry Enterprise Service 10 version 10.1 is free to download and existing BlackBerry Enterprise Server 5 customers can exchange their client access licenses for free through 2013. To date, 12,000 BlackBerry Enterprise Service 10 servers have been installed by customers around the world.

What’s included in version 10.1?

• Regulated-level EMM. BlackBerry Enterprise Service 10 version 10.1 provides customers with an optional set of extended IT policy settings and controls that restricts the use of a BlackBerry 10 smartphone for work only (does not allow personal apps and content).
• Simplified deployment for a lower total cost of ownership. Following a simple installation process, customers will be able to use BlackBerry Enterprise Service 10 version 10.1 to manage BlackBerry 10 smartphones, BlackBerry® PlayBook™ tablets, iOS and Android devices, as well as earlier model BlackBerry smartphones. Upgrading to BlackBerry Enterprise Service 10 version 10.1 is simple and intuitive, and existing BlackBerry Enterprise Server 5 customers can quickly upgrade to BlackBerry Enterprise Service 10 version 10.1 with no firewall changes.
• Dashboard and reporting. New dashboard capabilities provide an “at-a-glance” graphical view of information and statistics associated with the customer’s complete fleet of devices, providing administrators with immediate access to the information they need. The dashboard displays a high level overview of information such as a device deployment summary by platform and carrier, device compliance state, application deployments, and more.
• High Availability. All components of BlackBerry Enterprise Service 10 can now be deployed in a highly available active/passive configuration, similar to the high availability support offered by BlackBerry Enterprise Server 5.0. It offers simple, easy to configure threshold settings and improved failover performance.
• BlackBerry Support is now included as standard. Care** now comes as standard with BlackBerry Enterprise Service 10 deployments***, providing 12×5 telephone access to BlackBerry experts, responsive online support, access to training, productivity and diagnostic tools. Extended technical support offerings are available.

Get the update

The BlackBerry Enterprise Service 10 version 10.1 server software is available as a free download at www.bes10.com. Annual client access licenses (CALs) are free for BlackBerry Enterprise Server 5 customers trading up existing BlackBerry Enterprise Server 5 CALs through 2013*, or can be purchased for $59 per year per device. For Regulated-level EMM capabilities, additional carrier charges may apply.

BlackBerry Enterprise Service 10 version 10.1 server software is also available as a sixty (60) day free trial including 20 CALs and can be downloaded here.

** For customers wanting access to higher levels of support, priority queuing, account management and strategic services, BlackBerry Technical Support Services are available.

*** Deployment includes installation of the BlackBerry Enterprise Service 10 version 10.1 server software and purchase of BlackBerry Enterprise Service 10 Client Access Licenses. Only new 10.1 annual licenses are eligible for Care, which is for BlackBerry Enterprise Service 10 support only.

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To learn more about what BlackBerry has to offer in the government industry, head over to www.upgrademyagency.com. Stay tuned here on the BlackBerry for Business blog as we provide BlackBerry Live updates in real time over the week.

A number of businesses and government agencies have adopted telework initiatives to reduce costs, ensure continuity of operations, and minimize their carbon footprints. For example, participants in Arizona’s telework program drive an estimated 5.25 million fewer miles, generate 175,000 fewer pounds of air pollution and endure 181,000 fewer hours of stressful driving time per year. The United States Treasury Department saves an estimated $1 million annually on facilities costs though its telework program. Both BlackBerry 10 and BlackBerry Enterprise Service 10 include capabilities that can help organizations make teleworking possible.

The new BlackBerry 10 platform is built for business, providing a range of features and applications that allow teleworkers to maintain constant communication with supervisors and colleagues. Consider BBM Video Chat and Screen Sharing on BlackBerry 10: the videoconferencing capabilities provide managers with face-to-face communications with teleworking employees, while screen sharing is integrated with Documents To Go for seamless collaboration. In addition, advanced collaboration apps such as BlackBerry Work Drives and Citrix WebEx Meetings, among other business apps, allow teleworkers to access business information and stay connected with colleagues on the go. These tools ensure that teleworkers have all the tools that they need to stay connected and work effectively, wherever they are.

While mobile access is crucial for teleworkers, it is equally important to ensure that their mobile experiences are secure and do not compromise information or data. Enterprise Mobility Management platforms such as BlackBerry Enterprise Service 10 make managing a network of mobile devices simpler. BlackBerry Enterprise Service manages multiple device platforms, users, groups, applications, and policies from a single web-based interface. Learn more:

Organizations experimenting with teleworking will need to provide employees with the relevant tools while managing them in a simple, secure way. By doing so, they will enjoy the operational, cost-cutting and time-saving benefits that teleworking can offer.

What is your organization’s teleworking policy, and what devices and other tools are available for teleworking employees?

As part of the BlackBerry 10 Ready Program, we’ve put together a variety of resources, manuals, guides, interactive tutorials, webcasts, and more to get administrators and business decision makers up to speed on our new offerings and what’s to come.

Here are just a few of the resources that we’ve got in store to help get you up to speed:

BlackBerry 10 and BES 10 Webcast Series

This is by far one of the best ways to get up to speed on the BlackBerry enterprise product portfolio. Hear straight from BlackBerry executives and Product Management leaders, view installation guides, learn about how BlackBerry Technical Support Services are evolving to meet your needs, and so much more. If there’s one resource that you check out from this article, let it be this one!

Guides, Tutorials, and Administrator Documentation

Get the practical, step-by-step advice you need to get up and running on the key BlackBerry technologies that help you manage and protect your mobile devices. The administrator documentation for BlackBerry Enterprise Service 10 and the BlackBerry Unified communication and collaboration software will get you started in no time.

BlackBerry Product Manuals

The product manuals for BlackBerry smartphones, tablets, device management software, and accessories are all posted on the BlackBerry web site. Get up to speed on devices that you’re planning to support in your business, or learn more as an individual customer to maximize your experience.

Training

Whether it’s web-based or instructor-led by a BlackBerry Authorized Training Partner, there are a ton of great courses, videos, job-aids, and documentation that you can take advantage of. Don’t forget that we’re also offering BlackBerry 10 Training and Certification at BlackBerry Live.

Inside BlackBerry Help Blog

Our friends over at the Inside BlackBerry Help Blog are constantly crafting and publishing articles with tips and tricks, how-to’s, video demonstrations, technical resources, and more. Currently, a few of the top viewed posts include:

• How to set up a BlackBerry Z10 smartphone
• How to set up Outlook to wireless synchronize your contacts and calendar
• Ten ways to extend your BlackBerry Z10 battery life.

Still looking for answers and haven’t found them in the resources listed above? Make sure you check out supportforums.blackberry.com and TroubleshootingToolkit.com as well.

Based on its recent analysis of the mobile device management market, Frost & Sullivan has recognized BlackBerry with the 2012 Latin America Frost & Sullivan Award for Competitive Strategy Leadership. BlackBerry Enterprise Service 10 allows administrators to secure and manage BlackBerry, iOS, and Android devices – meeting the challenges that BYOD presents to IT departments and businesses in a fast-paced mobile ecosystem. In addition, BES 10 enables customers to create and manage groups, manage user profiles, provision devices, and more, all from a single unified and web-based interface.

“BlackBerry follows a very aggressive competitive strategy, leveraging its strong client base and brand awareness in the enterprise segment,” said Frost & Sullivan Technology Team Leader Fernando Belfort. “The presence of large enterprises and multinational companies in its client base encourages it to leverage its up-selling strategy, offering clients end-to-end mobile solutions, including highly effective mobile device management capabilities.”

BlackBerry’s smartphones are known to be the most secure in the market; BlackBerry Enterprise Service 10 further solidifies this reputation. “BlackBerry has demonstrated its ability to address the enterprise mobility needs of different verticals in Latin America,” noted Belfort. “BlackBerry Enterprise Service 10 provides a solution that is robust, integral, secure, easy to implement and based on a distinct payment model, underlining the company’s astute competitive strategies.”

Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.

“It is an honor and privilege for BlackBerry to be the recipient of this prestigious award. Latin America is a very important market for BlackBerry and one in which we enjoy a leadership position in the enterprise segment. With BlackBerry Enterprise Service 10, we look forward to continuing to provide our customers with best-in-class solutions that meet their enterprise mobility management needs in a way that BlackBerry is uniquely positioned to deliver,” said Bareck Aman, Regional Director for Enterprise Strategy and Sales in Latin America for BlackBerry.

You can learn more about the award at the Frost & Sullivan website. We’re excited about the award and equally excited to see businesses not only in Latin America but around the world upgrading to BlackBerry 10 and BlackBerry Enterprise Service 10 in order to take advantage of the multi-platform capabilities.

What feature of BlackBerry Enterprise Service 10 makes your life easier as an administrator or business? Share in the comments below.

We always look forward to attending HIMSS (Healthcare Information and Management Systems Society) conference and to contributing to the exciting things that are happening in the healthcare industry. This year’s conference, held in New Orleans, focused on providing global leadership for the optimal use of IT and management systems for the betterment of healthcare. More than just an event, HIMSS is a not-for-profit organization representing nearly 50,000 individual members as well as 570 corporate members.

BlackBerry technology has a legacy in the healthcare industry, and we’re very excited about the potential that BlackBerry 10 has to transform patient care and access to data. With Machine to Machine (or M2M) as a hot topic at this year’s conference, we fit right in with our new QNX-based mobile computing platform. At the BlackBerry Booth attendees were able to get hands-on with BlackBerry 10 as well as to explore what we have to offer the nursing industry including secure messaging, Voice over IP (VOIP), barcode scanning, multi-user capabilities, and a strong mobile ecosystem.

We’re looking forward to further developing our healthcare solutions and to seeing the BlackBerry 10 platform reach its full potential in the industry. With BlackBerry Enterprise Service 10 providing multi-platform management and the upcoming Secure Work Space solution for iOS and Android devices, BlackBerry is in a solid position to remain a trusted partner of healthcare service providers worldwide.

We’ve briefly mentioned a few of our future plans for BlackBerry Enterprise Service 10 in the past, but today we’d like to share a preview of how secure enterprise mobility management is growing and evolving to meet the needs of businesses worldwide with Secure Work Space for iOS and Android devices. BlackBerry has and continues to be the only choice for enterprises with security, functionality, and collaborative mobile strategies in mind. As needs evolve and IT departments face an ever-growing variety of devices being brought into the workplace, we’re building our solutions to match your needs and priorities.

BlackBerry security capabilities for data-at-rest and data-in-transit will soon be extended to iOS and Android devices; both for smartphones and tablets. A separate and secure work space will hold corporate apps, work email, calendar, contacts, and more. Administrators can configure, secure, wipe, and interact with the Secure Work Space, while employees can enjoy a work and personal experience on a single device. Check out just a few of the benefits:

• Trusted BlackBerry security extended to iOS and Android
• No need for an expensive VPN infrastructure to secure data in transit
• Third party MDM providers and multiple vendors aren’t required – we’ve designed Secure Work Space to be managed by BlackBerry Enterprise Service 10 from a single console
• Deployment is straightforward, with all components on a single server
• Global and flexible technical support is available for all aspects of the solution, even further reducing the need for multiple IT and mobility vendors

Secure Work Space for iOS and Android devices allows businesses to meet the needs (and pressures) of employees with the trusted legacy of BlackBerry security applied. Additionally, considerable effort and expense is saved as no expensive and complex VPN infrastructure is required. You’re provided with one vendor who has designed the Secure Work Space solution, the industry-leading security standards, the enterprise mobility management solution, and who provides global technical support at flexible tiers.

Closed beta testing for Secure Work Space on iOS and Android devices is already underway. General availability will be offered by the end of the second quarter, calendar year 2013. We’re excited to share many more details at our BlackBerry Live conference in May 2013.