BlackBerry MVS is just one solution that makes up our Unified Communications & Collaboration (UCC) portfolio. To find out more on how BlackBerry addresses the Content Management, Voice Conferencing, and Enterprise Instant Messaging needs of an increasing mobile workforce, check out the interview below.

[ YouTube link for mobile viewing ]

How have BlackBerry products improved your productivity and helped you get things done when collaborating with other co-workers, customers, and partners? Share in the comments below.

The BlackBerry® Bold™ 9900/9930, BlackBerry® Torch™ 9810, and BlackBerry Torch 9850 smartphones are now supported by MVS 5.1, which allows businesses to extend their phone system to their mobile workforce. By enabling “Voice over Wi-Fi®” or “Voice over Mobile” calling on the leading business phone systems from Cisco®, Mitel, and Avaya®, BlackBerry MVS was designed to extend the functionality and capability of a desk phone to a BlackBerry® smartphone virtually anywhere in the world. Now employees can be reached in the office or on the road through a single phone number, reducing the likelihood of missed calls. Even when a call is routed to voicemail, end users will have a single voicemail account to manage. Calls can be routed securely over Wi-Fi when available, in order to help reduce a company’s overall telecom costs. Lastly, the handoff is automatic – calls are seamlessly transferred between Wi-Fi and mobile networks without interruption. (You can learn more about BlackBerry MVS from our previous blog post on the launch of version 5.1.)

New expanded support for the AudioCodes Mediant 3000 VoIP gateway allows businesses that operate the Avaya® Communication Manager and Nortel® Communication Server phone systems to take advantage of BlackBerry MVS. In addition to supporting the AudioCodes Mediant 1000 and 2000 series VoIP gateways, BlackBerry MVS also supports the Cisco Unified Communications Manager and Mitel® Communications Director phone systems. Designed to encompass most widely used VoIP and phone systems, BlackBerry MVS has your business covered.

BlackBerry MVS 5.1 is just one component of RIM’s Unified Communications & Collaboration portfolio, joining BlackBerry® Mobile Conferencing, BlackBerry® Client for Microsoft® SharePoint®, BlackBerry® Chalk™ Pushcast™ Software, and BlackBerry Enterprise Instant Messaging in providing a comprehensive suite of voice and collaboration solutions that are managed through the BlackBerry® Enterprise Server platform.

We’re excited about the new support for AudioCodes® and BlackBerry 7 OS devices, as well as wider availability. BlackBerry MVS is now available through Research In Motion® (RIM®) distribution partners in over 25 countries including the US, Canada, UK, Germany, France, Australia and Mexico. To learn more about BlackBerry MVS features or to contact a reseller, head over to www.blackberry.com/mvs.

Question: How often do you miss calls to your desk phone in any given week, and how could BlackBerry MVS help you? Share in the comments below.

BlackBerry® Mobile Voice System (MVS) 5.1 with voice over Wi-Fi® calling is now available for Avaya in North America, in addition to the existing North American Cisco® and Mitel® functionality to support BlackBerry MVS. BlackBerry MVS is available to the UK through the Cisco® platform. This connection system allows calls to be transferred between networks, further enhancing employee connectivity. For details, check out www.blackberry.com/mvs.

What is BlackBerry Mobile Voice System?

BlackBerry MVS provides the opportunity for unique cost savings by unifying the broad array of voice hardware into single handheld devices. Full control of the connection – as well as managing incoming and outgoing calls – rests with the company, and comes complete with a variety of options and settings for administrators. BlackBerry MVS was designed to: boost productivity, enable IT groups to manage calls, allow employees to remain easily connected to the organization without the need for a desk phone, and to deliver overall value through increased mobility and connectivity.

So What’s the Benefit?

Beyond conceptualizing the idea of unifying mobile communications and managing voice packets with ease, there are tangible bottom-line benefits to MVS. For example, consider the cost savings of voice plans once a percentage of your company’s calls are routed via WiFi. Concerning hardware, consider how much an average desk phone costs, and imagine the savings of cutting this expense time and time again. Lastly, picture a new employee that has less to learn due to less hardware and more unified systems, saving you the cost of time and increasing the speed at which he or she begins to contribute productively. Clearly the positive impact of MVS extends beyond the full list of features, beyond the supporting concepts and industry trends, and spreads throughout your organization in a surprising number of ways.

Real World Example

An example of BlackBerry MVS finding success in application can be found in LTT Vending Group, one of the UK’s leading independently-owned vending machine company. LTT Vending Group implemented BlackBerry MVS to further enhance their existing BlackBerry® solution, increasing phone and customer relationship management efficiency, as well as company image. Because the implementation of BlackBerry MVS unified all employee voice communications to one phone number each, the availability of employees increased and the customer experience was simplified. In cost savings alone, LTT Vending predicts that the solution will provide a 50% cost savings on their communications bills in just over a year, which would provide a full return on the investment.

Learn More

To learn more about BlackBerry MVS 5.1, head over to www.blackberry.com/mvs, and to explore the details of the mentioned example, view the LTT Vending Group (UK) Case Study.

Share Your Thoughts

Are control, organization, and simplicity just as important for your phone as they are for your email? Share your thoughts in the comments below!

You may have read our previous post about the BlackBerry® Mobile Conferencing app becoming available in BlackBerry Beta Zone. Well, we’re pleased to announce that BlackBerry Mobile Conferencing is now featured in the BlackBerry App World™ storefront and is available for download! The app is currently available in North America.

BlackBerry Mobile Conferencing makes your mobile conferencing experience easier. The app is designed to automatically pull conference call information out of invitations and appointments. When your meeting starts, you can simply click a “Join Now” button to get connected.

The best part is that the entire process is automatic and seamless. But that’s just the beginning: In addition, this app is designed to allow you to reconnect your BlackBerry® smartphone with one click if you drop from a conference call. This feature is especially convenient for those on the move.

Now you have a place to save your personal conference bridge details for easy access from your calendar — simply save the information to your conference profile in your calendar options for seamless use when scheduling your next meeting. I’ve been using BlackBerry Mobile Conferencing for some time now, and I can certainly attest to the simplicity that it’s brought to my conference calling on the go.

Try it out, and don’t forget to tell us what you think! We’ll also be happy to answer any questions that you may have. Head over to the BlackBerry Mobile Conferencing website to learn more about the app, and be sure to check out the featured items list in BlackBerry App World for a quick and easy download of BlackBerry Mobile Conferencing.

How often do you participate in conference calls using your BlackBerry smartphone? Share in the comments!