When building custom enterprise apps for BlackBerry® smartphones connected to a BlackBerry® Enterprise Server or BlackBerry® PlayBook™ tablets connected to BlackBerry® Device Service, we’ve worked to make it simple to create this type of connection. A component is available called BlackBerry MDS Connection Service (or MDS-CS), which helps to provide a VPN-like connection to the backend, allowing your application to easily connect to important data. It connects apps on BlackBerry devices to information stored on an organization’s servers or web servers, processing push and pull requests for data. Data conversion, optimization, authentication methods, access control, and much more can be configured using MDS-CS.

Take this scenario, for example: You have a workflow application to provide your executives with the ability to approve a time-sensitive contract. In this instance, you can build an application for BlackBerry smartphones without trying to reinvent the connection; it’s already there. Unlike VPN connections, there is no need for the end user to invoke a session, nor do you need to build that into your app. It is simply just there.

Here’s a high level overview of the architecture that allows for that inherent connection in BlackBerry devices. Develop along these lines with confidence; MDS-CS will remain part of the future for the BlackBerry Enterprise solution.

Let’s get that app off of the drawing board and into the hands of a mobile workforce – don’t forget connectivity, and when it does come time, consider the elements that are already in place with BlackBerry smartphones and tablets connected through enterprise servers. Learn more by checking out the Feature and Technical Overview for MDS Connection Service.

Has your organization developed a custom application? How does it connect to back-end data? Share in the comments below.

In government, this kind of tool can be really effective – especially for people who do inspections for large organizations. Getting reports that are time and location -stamped with GPS coordinates helps decision-makers get a big picture view of the services they manage. It’s a vast improvement over having to wade through mountains of spreadsheets.

The US National Weather Service is a good example of a service that uses the Freeance Mobile app with BlackBerry smartphones. They collect data on storms and tornadoes, for use by scientists, academics, insurance companies and the public. Storm damage can be spread out over many miles, and inspectors use to have to take manual GPS readings and write them down. Can you imagine having to hand-map those coordinates to get a real picture of the disaster area?

But with the Freeance Mobile app on their BlackBerry smartphones, all the data collected at a site is now automatically stamped with GPS coordinates and sent to the back-end database. Back at the US National Weather Service headquarters, this data is mapped so decision-makers can get a quick, easy-to-understand view of how a storm affected the surrounding area.

For Nova Scotia Power Inc. (NSPI), collecting GIS information using a BlackBerry smartphone with the Freeance Mobile app is about efficiency. NSPI monitors the electrical grid for customers in Nova Scotia, Canada. This means that field service reps must travel long distances between power stations and lines and having to come back to an office at the end of the day to upload information was far too time consuming. So when they started using BlackBerry smartphones with the Freeance Mobile app to automatically report the data collected with GPS coordinates, their inspectors found that they saved travel time. NSPI also found it gained accurate information about the health of the power grid, so they could better predict outages and deploy crews.

For the Canadian City of Vaughan, GPS mapping with the BlackBerry smartphone and Freeance Mobile app is about delivering better customer service. The City of Vaughan sends inspectors to help ensure businesses – such as restaurants, stores and even taxis – are meeting local by-laws. With the Freeance Mobile app, they discovered that seeing dots mapped on a screen enabled them to understand trouble spots better than they could before. A series of inspection reports, mapped together, gave them a unique perspective on areas of the city that weren’t meeting by-laws. Knowing this helped them deal with the issues, often before the public complained.

What makes all these solutions impressive is the volume of information that can be presented on a map without excessive work on the part of the inspector. Since data is already being collected, these BlackBerry solutions show just how easy it is to get more value from the data coming from the field.

Does your organization use GPS-enabled BlackBerry devices? Do you have apps that take advantage of geographic context? Tell us how you’re integrating location into your mobile application strategy.

The BlackBerry® PlayBook™ tablet browser is far more than a simple application for viewing web pages. It has been carefully designed to provide an enhanced tablet experience, complete with options for customizing the browsing experience, private browsing, bookmarks management, HTML 5.0, Adobe® Flash® and JavaScript® capabilities, location-aware features, and so much more. Consider this powerful tool to be a window into not only viewing and interacting with a variety of web sites, but to also access powerful enterprise web applications.

There are a number of complete and secure web app solutions that you and your business can take advantage of – apps that are designed to offer new ways to collaborate in real time. Access to your internal enterprise network may also be possible from your BlackBerry PlayBook tablet through supported VPN suppliers.

Research In Motion® (RIM®) has a large number of enterprise software partners in the mobile industry, and we are constantly working with them to deliver apps and access to web-based hosted solutions optimized for the BlackBerry PlayBook tablet. This means that employees will be able to use existing tools while on the go.

I’m sure at this point you’re looking for examples. Well, here are seven of our favorite enterprise apps that are BlackBerry PlayBook tablet browser-ready!

IBM® Connections (IBM®)

IBM Connections is social software for business that is designed to allow you to “access everyone in your professional network, including your colleagues, customers, and partners” (via IBM Connections overview). IBM Connections was designed to be supported on a wide variety of platforms, including the BlackBerry PlayBook tablet browser. Through this interface, you can engage with communities, files, wikis, profiles, bookmarks, forums, and much more. It’s as good as it sounds, especially through the BlackBerry PlayBook tablet experience.

BusinessObjects Dashboard (SAP®)

SAP offers a web tool called BusinessObjects Dashboard, which is designed to allow you to create interactive analytics and dashboards with connections to SAP backend data sources among others. These interactive dashboards can be shared via Microsoft® Office, Adobe® PDF, web sharing, and SAP sharing solutions. You can then create, view, and share these dashboards using the the BlackBerry PlayBook tablet browser with Adobe Flash support.

Chatter® (Salesforce®)

Salesforce.com offers a private, and secure social network for your business called Chatter. This service allows you to increase collaboration within your organization as well as assist with planning and project management. Not only did I test this service using my BlackBerry PlayBook tablet, I actually completed the entire registration process using my BlackBerry® 7 OS smartphone.

Basecamp®, Highrise®, Backpack®, and Campfire® (37signals®, LLC)

Back when I was running my own small business, the 37signals services were a huge relief to find. This suite of HTML5 web apps allows you to manage projects, contacts, communications, and collaboration – all through extremely user-friendly web apps. While testing this one on my BlackBerry PlayBook tablet this morning, it was hard to put it down. Check out an overview of the suite on the 37signals web site.

Zoho®

On-demand CRM software is available from Zoho, among other services, and is widely used by businesses large and small. The entire Zoho Suite, interacted with via the dashboard, is available as a mobile web application designed for tablet use and is easily accessible using the BlackBerry PlayBook tablet browser.

Confluence® (Atlassian®)

The tagline for Atlassian’s flagship product is “More Than Just a Wiki”. This statement is true, as I’ve had personal experience working with the Confluence product, which allows for contribution, discussion, collaboration, and indexing of a wide variety of content within an organization (among other great features). Want an efficient workforce? Pool the knowledge and make it accessible. Speaking of accessibility, this one is also available via web interface using the BlackBerry PlayBook tablet browser. Have Confluence set up on internal corporate servers? No problem – use the BlackBerry® Bridge™ browser.

So as you explore all that the BlackBerry App World™ storefront has to offer, don’t forget to take advantage of the wonderful world of web apps. As you can see, the sky’s the limit with the award-winning BlackBerry PlayBook tablet and its unique browsing experience, which opens up a whole world of possibility for engaging in enterprise apps online.

Are you using enterprise apps, either native or web-based, on your BlackBerry PlayBook? What apps do you find particularly useful?

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