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BlackBerry Enterprise Service 10 version 10.1 is free to download and existing BlackBerry Enterprise Server 5 customers can exchange their client access licenses for free through 2013. To date, 12,000 BlackBerry Enterprise Service 10 servers have been installed by customers around the world.

What’s included in version 10.1?

• Regulated-level EMM. BlackBerry Enterprise Service 10 version 10.1 provides customers with an optional set of extended IT policy settings and controls that restricts the use of a BlackBerry 10 smartphone for work only (does not allow personal apps and content).
• Simplified deployment for a lower total cost of ownership. Following a simple installation process, customers will be able to use BlackBerry Enterprise Service 10 version 10.1 to manage BlackBerry 10 smartphones, BlackBerry® PlayBook™ tablets, iOS and Android devices, as well as earlier model BlackBerry smartphones. Upgrading to BlackBerry Enterprise Service 10 version 10.1 is simple and intuitive, and existing BlackBerry Enterprise Server 5 customers can quickly upgrade to BlackBerry Enterprise Service 10 version 10.1 with no firewall changes.
• Dashboard and reporting. New dashboard capabilities provide an “at-a-glance” graphical view of information and statistics associated with the customer’s complete fleet of devices, providing administrators with immediate access to the information they need. The dashboard displays a high level overview of information such as a device deployment summary by platform and carrier, device compliance state, application deployments, and more.
• High Availability. All components of BlackBerry Enterprise Service 10 can now be deployed in a highly available active/passive configuration, similar to the high availability support offered by BlackBerry Enterprise Server 5.0. It offers simple, easy to configure threshold settings and improved failover performance.
• BlackBerry Support is now included as standard. Care** now comes as standard with BlackBerry Enterprise Service 10 deployments***, providing 12×5 telephone access to BlackBerry experts, responsive online support, access to training, productivity and diagnostic tools. Extended technical support offerings are available.

Get the update

The BlackBerry Enterprise Service 10 version 10.1 server software is available as a free download at www.bes10.com. Annual client access licenses (CALs) are free for BlackBerry Enterprise Server 5 customers trading up existing BlackBerry Enterprise Server 5 CALs through 2013*, or can be purchased for $59 per year per device. For Regulated-level EMM capabilities, additional carrier charges may apply.

BlackBerry Enterprise Service 10 version 10.1 server software is also available as a sixty (60) day free trial including 20 CALs and can be downloaded here.

** For customers wanting access to higher levels of support, priority queuing, account management and strategic services, BlackBerry Technical Support Services are available.

*** Deployment includes installation of the BlackBerry Enterprise Service 10 version 10.1 server software and purchase of BlackBerry Enterprise Service 10 Client Access Licenses. Only new 10.1 annual licenses are eligible for Care, which is for BlackBerry Enterprise Service 10 support only.

We are pleased to announce that BlackBerry® Mobile Fusion 6 Service Pack 2 is now available with updates for Universal Device Service. With Universal Device Service 6.2, enterprises are provided with additional features to securely manage iOS® and Android™ devices in use by their workforce. In addition to quality and performance enhancements, this update helps administrators protect access to Microsoft® Exchange ActiveSync®; it adds improvements to ease the deployment in the enterprise and provides management improvements in the administrative console.

New Features in Universal Device Service 6.2

• Gatekeeping for Exchange ActiveSync: provides enterprises with the ability to limit access to Exchange ActiveSync to managed and compliant devices
• Support for Proxy Servers for Outgoing Connections from Universal Device Service: this improvement helps enterprises deploy the Universal Device Service in their existing IT infrastructure
• SCEP Proxy for Certificate Provisioning to Managed Devices: enterprises that want to improve security and user experience using certificate based authentication can now provision certificates to devices from an enterprise CA without the need to expose SCEP to the Internet
• Support for Android devices with Motorola EDM: the Universal Device Service configures the native PIM client on devices that support Motorola Enterprise Device Management
• More Flexible Assignment of Automated Compliance Actions: administrators now have more flexibility in assigning measures to be taken by the system for jailbreaking and app incompliance by users and user groups

Gatekeeping for Exchange ActiveSync

Corporate email is one of the most sensitive repositories of information. As a result, one of the prime concerns enterprise IT administrators have is access to Exchange ActiveSync by devices, which may be out of compliance with the security policies of the organization. BlackBerry Mobile Fusion 6 Service Pack 2 helps IT administrators solve this challenge. Through the integration with Microsoft Exchange servers, Universal Device Service can limit access to Exchange ActiveSync to only those devices that are managed by the Universal Device Service. In the Universal Device Service console, administrators are provided with detailed information about devices that have been granted access or have been blocked from accessing Exchange ActiveSync.

In addition, the Universal Device Service also checks the compliance of managed devices and can use this information to block incompliant devices. In this way, administrators can ensure that access to Exchange ActiveSync will be blocked when devices are jailbroken, and whether users have installed mandatory applications or updates, or if they have installed unapproved applications. Gatekeeping for Exchange ActiveSync is compatible with Microsoft Exchange Server 2010.

Cross-Platform Device Management

The Universal Device Service is an element of BlackBerry Mobile Fusion, which provides cross-platform management for BlackBerry devices, as well as devices running the iOS and Android operating systems. Using the BlackBerry Mobile Fusion Studio, administrators are able to manage all devices through a single console.

Get the Update Today

Head over to the BlackBerry Mobile Fusion website to get the update.

What features are you most looking forward to in Universal Device Service 6.2 update? Share in the comments below.

A free service pack update is now available for BlackBerry® Mobile Fusion. The service pack includes enhancements to further help you manage mobile devices in your organization. Updates include BlackBerry® Device Service 6.1, Universal Device Service 6.1, and BlackBerry® Mobile Fusion Studio 6.2.

BlackBerry Mobile Fusion is designed to allow you to manage and secure BlackBerry®, iOS, and Android™ smartphones and tablets. The management tool is a unified web-based console called BlackBerry Mobile Fusion Studio. A few of the features include application management, setting user and group policies, and support for BlackBerry® Balance™ technology for BlackBerry devices. BlackBerry Balance technology helps add a layer of security and is designed to allow a user to use a BlackBerry device for both work and personal purposes by helping to keep business information secure and separate from personal information.

New Features Contained in the Service Pack 1 Update

Universal Device Service

• Improved iOS 5 support, including new features for Wi-Fi®, VPN, Microsoft® ActiveSync®, and managed app distribution
• iOS enterprise app distribution via web client
• Simplified error messages and notifications for updates
• Enhancements to iOS device enrollment
• iOS 6 compatibility
• Touchdown email configuration for Android devices (requires update to the BlackBerry Mobile Fusion client from Google Play – available today)

BlackBerry Device Service

• Over The Air (OTA) enrollment directly from a BlackBerry® PlayBook™ tablet. Once enrolled, enterprise configurations such as email, Wi-Fi, VPN profiles, and enterprise applications can be wirelessly pushed to the device
• Full device encryption option as a new IT policy (including personal and work areas)
• Developer mode can be disabled on enterprise-connected BlackBerry PlayBook tablets
• Support for Microsoft ActiveSync certificate-based authentication

Note: Updates for BlackBerry Device Service that involve functionality for managing BlackBerry PlayBook tablets will become functional after the upcoming release of BlackBerry PlayBook OS 2.1

Regional availability of BlackBerry Mobile Fusion has also been expanded to include additional countries in Europe, Latin America, and Asia. To find out if it’s available in your country, check the list of BlackBerry Mobile Fusion availability.

Stay up to date and get ready for BlackBerry Enterprise Service 10! Download Service Pack 1 today.

Does your organization embrace a BYOD policy? What are some of the challenges that come along with it? Share in the comments below.

For many organizations, BlackBerry® Enterprise Server or BlackBerry® Enterprise Server Express is the essential platform for mobilizing employees worldwide, and Research In Motion® (RIM®) continues to make improvements and enhancements to the solution. BlackBerry Enterprise Server is recognized as the gold standard in Enterprise Mobility Management (EMM), which also encompasses Mobile Device Management (MDM).

Features and Enhancements

BlackBerry Enterprise Server version 5 Service Pack 4 is available today for Microsoft® Exchange and IBM® Lotus® Domino®, and coming in November 2012 for Novell® GroupWise®. This free update introduces new features for both administrators and end-users. The service pack and all feature updates apply to both BlackBerry Enterprise Server and BlackBerry Enterprise Server Express deployments. Check out the details below:

Improvements for administrators

• Access control rules for groups
• BlackBerry Administration Service improvements
• The latest security patches and bug fixes are included

Improvements for the End User experience

• Improved handling of HTML email messages
• Support for larger email attachments
• Improved graphics rendering for Microsoft® PowerPoint® attachments
• Support for Microsoft Office password-protected attachments
• Calendar & message enhancements

Enterprises that utilize Novell GroupWise as their business email platform will be pleased to learn that BlackBerry Balance is now available to address the needs of their employee-owned BlackBerry® smartphones, or to extend the full BlackBerry experience to their corporately-owned BlackBerry smartphones. The BlackBerry Enterprise Server 5.0.4 update will be available for Novell GroupWise in November of 2012.

Getting ready for BlackBerry Enterprise Service 10

We’ve heard it from our customers – your enterprise mobility management needs are changing as you face new trends and challenges, and as you prepare for the future. We’re expanding and consolidating our enterprise product portfolio alongside you to make sure that you’re well prepared, by releasing solutions like BlackBerry Mobile Fusion and designing BlackBerry® Enterprise Service 10.

While these are exciting changes, RIM does remain firmly committed to supporting the BlackBerry Enterprise Server well into the future with care and attention paid to keeping security and management up to date with service packs and maintenance releases.

Upgrading to BlackBerry Enterprise Server version 5 Service Pack 4 prepares you for BlackBerry Enterprise Service 10 which will be launching with BlackBerry® 10 smartphones, with an update planned for BlackBerry World™ in May 2013. The May update is designed to enable BlackBerry Enterprise Service 10 to be installed on the same physical server that is currently running BlackBerry Enterprise Server version 5, enabling organizations to securely manage all of their BlackBerry smartphones & tablets, in addition to iOS® and Android™ devices, from a single platform.

Get the Service Pack Today

This Service Pack is available at no additional charge for existing BlackBerry Enterprise Server 5 customers, and can be downloaded from www.blackberry.com/besupdate

There is no change in server or Client Access License (CAL) pricing. If you currently run BlackBerry Enterprise Server 4, you can upgrade to the latest version of BlackBerry Enterprise Server 5 for $999 USD (plus any applicable fees/taxes), or for free for those with Advantage or higher BlackBerry® Technical Support Services subscriptions.

Need help upgrading to the latest Service Pack? Don’t forget that you can always contact BlackBerry Technical Support Services to assist you. BlackBerry Technical Support Services offers both incident-based pricing or annual subscriptions which provide 7x24x365 end-to-end technical support for BlackBerry Enterprise Server, BlackBerry Mobile Fusion, and BlackBerry smartphones and BlackBerry® PlayBookTM tablets. For more information on BlackBerry Technical Support Services, check out www.blackberry.com/btss