Deciding on a Mobile Device Management Solution for Your Enterprise: 7 Key Factors


As the trend for Bring Your Own Device (BYOD) increases within the enterprise, organizations must establish criteria for an Enterprise Mobility Management (EMM) solution that provides a balance of freedom for employees and security of corporate data. While end users want freedom of choice when it comes to the smartphones and tablets they use, organizations must address the added risks in security this freedom can bring in addition to potential unexplored issues in critical areas such as compliance, data, liability and support. By successfully deploying an EMM solution, IT can enable a company’s mobile workers and make the business more productive, efficient, agile, and responsive to the needs of the customers and employees.

Here are 7 key factors to consider while in the discovery phase of the search for MDM solutions:

  1. Functionality – for example, how well the solution manages multiple mobile platforms, including BlackBerry®, iOS and Android™
  2. Security features for data in transit and at rest
  3. Reputation and reliability of vendor
  4. Vendor support, including technical, sales, and account support
  5. Management capabilities and policies
  6. Availability of a complete solution
  7. Flexibility of the solution to manage IT and user needs, as well as scalability

The opportunity – and the challenge – of finding the right EMM or MDM solution is to make workers and organizations more productive through enhanced mobility and the expanded use of personal-liable devices. There is no doubt, though, that this is a trend that is here to stay. IT administrators need MDM solutions to deliver the security, management capabilities, scalability and stability required in this new paradigm.

RIM® offers BlackBerry® Mobile Fusion, which provides unified management of BlackBerry smartphones, BlackBerry® PlayBook™ tablets, and iOS or Android operating systems. BlackBerry Mobile Fusion also supports BlackBerry® Balance™ technology which enables IT to establish and enforce policies that separate personal and business data and allows IT admins to remote-wipe corporate data from devices if necessary, while leaving personal data untouched.

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In August, we introduced the next generation EMM solution, BlackBerry® Enterprise Service 10 (BES 10). BES 10 is the future of managing your organizations’ mobile deployment with a single platform and the evolution of the BlackBerry Enterprise Server, ActiveSync, and BlackBerry Mobile Fusion. BES 10 represents a consolidation of our enterprise mobility management (EMM) product portfolio, which includes our MDM, security, infrastructure, and app management products. In an update scheduled for May 2013, new features will allow you to upgrade your current BlackBerry Enterprise Server 5 to BlackBerry Enterprise Service 10, providing a solution which integrates with your current deployment.

To learn more about finding the right MDM solution for your enterprise, register for, or log into, the BlackBerry Resource Center and take a look at The 7 Key Factors in Choosing a Mobile Device Management Solution. The BlackBerry Resource Center is also your one stop BlackBerry Knowledge Source to access hundreds of resources including white papers, webcasts, and the Solutions Showcase.

What criteria are most important to your enterprise when deciding on an MDM solution?

About Luke Reimer

@Luke_Reimer is a Senior Marketing Manager at BlackBerry helping to design, launch, and manage enterprise marketing programs - particularly concerning content across digital mediums. Beyond spreading BlackBerry goodness in enterprise communities, you can find Luke cooking up a storm, out on his motorcycle (when Canadian weather allows), or digging into a good science fiction book.

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