Migrating to a New EMM Platform: How to Streamline the Process


Editor’s Note: Today’s post is courtesy of Marco Gocht, CEO of ISEC7.

In its latest Forrsights Hardware Survey (Q3 2013), Forrester found that nearly half of the VP-level IT respondents were planning to implement, expand or upgrade an MDM solution in the next year.

As those VPs and their teams review their options, they’ll be looking for a solution that’s cost-effective, offers tighter security and control, increases productivity for end users, and saves time for IT admins.

But what many enterprises gloss over in the decision process is the implementation stage. And it’s a factor that needs attention, because migrating can be resource-intensive and challenging, even for advanced IT organizations.

The challenges of implementing any MDM solution

As early on in the buying process as possible, enterprises should be thinking about how they’ll get from A to B. Among the key questions they should be asking:

  • Do we have the resources to handle the migration process ourselves?
  • Do we have experience and expertise in-house with a transition like this?
  • How much might it cost us (in both time and money) to work through the process ourselves?
  • Are there automation tools we could be accessing to help speed up the transition?
  • How much support will we be able to leverage from the solution provider?
  • How will we train our end users on what’s changed?
  • What’s our plan if we encounter unforeseen technical issues?

There’s a lot to think about, a lot to plan, and a lot to do. But the great news is that there are services available to make the process of moving to a new EMM solution simple, fast, and cost-effective.

Best practices, expertise, experience: What ISEC7 brings to the process

ISEC7 has a long history of successful mobility management consulting and change management. The company’s consultants have migrated 460,000 devices, logging 14,500 days on migration and integration projects.

CEO Marco Gocht explains some of the challenges they see daily: “If you look at our typical enterprise customers, they have thousands of devices operating on multiple continents, from dozens of offices around the world. You need to have a transition plan for the migration phase and a schedule for these migrations. You need to establish a training plan, as well as a process for sending in the old devices so the company can get a refund. Outsourcing the migration partially or fully means customers can free up their own IT resources.”

Speed is another key aspect. ISEC7 uses its migration tool, B*Nator, to automatically move information from BlackBerry Enterprise Server 4 or 5 – or any other MDM platform – to BlackBerry Enterprise Service 10.

All told, the potential savings in using a third-party company like ISEC7 to help with your migration are significant. For example, on a recent migration of 11,500 smartphones, a multinational bank saved 60% compared to the cost of handling the transition in-house.


[Image Caption] Automated smartphone migration is a multistage process – but ISEC7 makes it all hassle-free for IT and end users.


[Image Caption] ISEC7’s automation tool, B*Nator, lets enterprises migrate up to 2500 users per day.

To find out about support for your migration, visit Isec7.com.

About Ali Rehman

@AliRehman81 is the Enterprise Social Marketing Manager at BlackBerry. He is involved in managing social media program for the B2B community. Also focusing on developing engagement and awareness across various social properties. Outside of work he is a massive aviation fan and big supporter of the 'Blue Angels (USN)' aerobatics team.

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