Multinational Insurance Company Switches to BES10 from MDM Competitor – Here’s Why

Case Study


Organizations from all business strata and geographies continue to migrate their mobility management operations to BlackBerry.

A multinational insurance provider recently made the move to BlackBerry Enterprise Services 10 (BES10) to reduce operational overhead and to distance itself from a well-publicized security failure involving a rival solution.

The company was already thinking of consolidating its multi-vendor mobility management environment when one of its single-purpose management platforms became the target of a security breach involving hundreds of iOS-based devices. Anxious to replace the compromised system, the company accelerated its search for a consolidated solution.

“That’s when BlackBerry picked up the ball,” says Glen Farrelly, enterprise sales leader with BlackBerry. “The company, a longtime BlackBerry customer, had already rolled out BES10 to portions of its user base requiring end-to-end security and strict regulatory conformance. Leveraging BES10’s multi-platform capabilities, the customer transitioned roughly 1,000 employees using iOS devices to the BlackBerry EMM solution within 48 hours after detecting the security breach.”

A detailed account of the customer win can be downloaded here.

All-Purpose EMM

Originally designed to control mobile devices restricted to business-only use, BlackBerry’s EMM solution has evolved into a full multi-platform solution for supporting Corporate-Owned, Business-Only (COBO), Corporate-Owned, Personally-Enabled (COPE), and BYOD deployments of iOS, Android, and BlackBerry devices.

This flexibility enables any company with a mix of security needs – from stringent control and conformance to loosely managed BYOD – and mobile operating systems to monitor and manage their entire mobile workforce from a single console.

Ironclad security and management versatility are just two of the reasons BlackBerry is adding to its large and loyal following.

Here are a few more.

Total Cost of Ownership

A 2014 total cost of ownership (TCO) study conducted by market research firm Strategy Analytics found BES10 to be less than half the cost of the nearest competitor over a five-year period. The report, Enterprise Mobility Management: A Review of Total Cost of Ownership, compares BES10 against offerings from five other EMM vendors: Citrix, IBM, VMWare, Mobile Iron, and Good Technology.

Single-Minded Focus

Only BlackBerry brings the perfect balance of heft and agility to enterprise mobility. While smaller competitors lack the resources to maintain the required excellence in security and other mobility disciplines, large competitors have made EMM an appendage of bloated and diverse product and service portfolios.

EMM Momentum

More than 3,500 businesses have taken advantage of BlackBerry’s EZ Pass program to upgrade from BlackBerry BES5 or a competitive platform to BES10. Since March of this year, BlackBerry has issued nearly 3.5 million user licenses through the no-charge upgrade program – with roughly 25% or trade-ins coming from competitive MDM platforms.

Industry Recognition

According to the recently published Forrester Wave™ report, BlackBerry is a leader in the enterprise mobile management market. In the comparison of 15 vendors, BlackBerry earned the highest score in Strategy and Global Presence, and tied for the top ranking in Market Presence. Forrester also awarded BlackBerry the highest possible score in 12 of 27 evaluation criteria, including Network Security, Future Vision, and Support.

Next Up: BES12

BlackBerry will bring additional capabilities to mobility management with the upcoming release of BlackBerry Enterprise Service 12. BES12 expands the command and control capabilities of its predecessor, adding support for additional devices and operating systems and delivering new levels of flexibility, automation, and ease of use to organizations of all sizes.

About Joe McGarvey

An Enterprise Mobility Strategist at BlackBerry, McGarvey has covered the enterprise and telecommunications industries for more than 20 years as both a journalist and analyst. He is best-known as a long-time principal analyst at leading market research firm Current Analysis. McGarvey has also been an analyst for Heavy Reading and an editor at several leading technology magazines.

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