Enterprise Time Killers: How Your Employees Burn Hours Every Day



Time is money, right? Businesses use many ways to try to keep their employees productive. Limiting access to social networking sites at work or prohibiting the downloading of games on mobile devices are a couple of ways they do this. But there are some time killers within the enterprise that are far outside of their control.

Take, for example, a business with 5,000 employees. If each of those employees can save 20 minutes of wasted time each workday, that’s almost half a million hours cumulatively, each year, of enhanced productivity.

Here are a few enterprise time killers that you can work to remedy:

  1. VPNs

Protecting corporate data is important, so access to internal networks needs to be restricted. VPNs add this required layer of security but they also add a layer of complexity. Employees can’t just log in and get to the information they need quickly; they have to have their VPN keys and passwords handy. Needless to say, people can forget their VPN keys and passwords, making VPN authentication time-consuming and clumsy at times.

There are four types of problems that tend to occur with VPN connections: the connection has been rejected, an unauthorized connection has been accepted, a user can’t get to information that is beyond the VPN server, and the inability to establish a tunnel. Uncovering the problem can be very time-consuming for IT, taking up resources that can be better used elsewhere.

  1. Juggling Multiple Devices

Nowadays, employees are constantly switching between computers, mobile devices, and even paper. Switching between these productivity tools can get complicated if your employees aren’t syncing everything together, particularly their calendar and email data. Time-management issues arise when employees double-book themselves and meetings need to be rescheduled in order to accommodate. In a busy organization, meetings between key stakeholders are usually planned weeks in advance. A recent study by Bain & Company found that “15 percent of an organization’s collective time is spent in meetings, a number that has increased steadily since 2008.” As the importance of meetings within organizations grows, accurate calendar synchronization between multiple devices becomes critical.

  1. Consolidating Information

Working whenever and wherever is easy with mobile devices but the consolidation that needs to be done can become tedious and time-consuming. Decisions made while on the go need to be captured back at the office, and when information is spread between IM chats, emails, and notes, it takes time to keep everything in order.

There is also the risk of leaving something out. Capturing conversations accurately is extremely important, especially for businesses in regulated industries. Non-compliance fines can cost a company billions, and some large organizations are banning conversations on Instant Messaging apps altogether because of it.

Small things really do add up. Take a close look at the little things, and try to improve internal technology to help employees focus on their real work, rather than struggle with the mundane. Investing in technologies that make processes and the organization of data easier will save you time and money in the long run.

About Ali Rehman

@AliRehman81 is the Enterprise Social Marketing Manager at BlackBerry. He is involved in managing social media program for the B2B community. Also focusing on developing engagement and awareness across various social properties. Outside of work he is a massive aviation fan and big supporter of the 'Blue Angels (USN)' aerobatics team.

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