Real-Time EMM: Global Customers Deploy BES12 Monitoring by GSX Solutions and ISEC7


GettyImages_488363117After an eventful Sunday from Barcelona, we‘ve just announced that BlackBerry customers and partners from around the world are enhancing their BES12 enterprise mobility management deployments by adopting BES Monitoring solutions by BlackBerry ISV partners, GSX and ISEC7.

BES Monitoring solutions from ISV partners – GSX Monitor and Analyzer for BlackBerry and ISEC7 EMM Advanced Service Monitoring for BlackBerry – give enterprise IT managers the ability to access real-time monitoring, automated trend reporting and availability forecasting of BES12, allowing issues to be identified immediately. In addition, the ability to monitor BES12 allows organizations to prevent downtime and critical impact to mobile infrastructure, and contributes to a high-level of end-user satisfaction – boosting the ROI of their cross-platform EMM investment.

Our partnerships with GSX Solutions and ISEC7 give us the ability to provide BES monitoring solutions directly to our customers, expanding our enterprise solutions portfolio. These solutions complement our BES12 architecture and provide our growing set of BES12 customers with a high level of management and control.

GSX customers and partners such as NovaLink, Inergex and Arrow Communications count on GSX Monitor and Anlayzer to complement their BES12 deployment. But don’t take our word for it: here’s what Zekeria Oezdemir, Head of Technology at NovaLink, had to say about his experience with BES12 and GSX Monitor and Analyzer:

“The ability to manage BlackBerry smartphones, iPhones and Androids is a business requirement for most of our clients. With BES12, we are able to meet those needs, bringing out the best in each mobile operating system. Every day, we hear of information falling into the wrong hands, so security is a top priority. BES12 and BBM Enterprise (formerly known as BBM Protected) ensure that personal data is always protected, even if it gets into the wrong hands. It is important that the systems running the mobile communications are monitored as well. With the use of GSX Monitor and Analyzer, we can manage the infrastructure of the whole chain, the mail server and the database.”

ISEC7’s customers, such as the Munich Airport, Vodafone, Dachser, and BNP Paribas trust in ISEC7 EMM ASM for BES monitoring. The Munich Airport had this to say about the BES infrastructure and how ISEC7 EMM Advanced Service Monitoring (ASM) for BlackBerry is working for them:

“For us, the BlackBerry solution and ISEC7 EMM ASM are the ideal combination of communications and management. The components of the BES infrastructure as well as ISEC7’s EMM ASM fulfill our high demands regarding security and reliability; ensure efficient communications between our mobile staff and excellent administration. With ISEC7 we have found a competent partner who supports us professionally in all matters regarding our BlackBerry solution.”

For additional information on BES Monitoring Solutions, please visit our Enterprise Apps Ecosystem page here.

About Carrie Cardoso Côté

I am the Senior Marketing Manager for the App Ecosystem team at BlackBerry. I eat, sleep and breathe apps at BlackBerry, and am focused on delivering valuable apps and solutions to our customers while building strong partner relationships. I’m also a wife, mom, enthusiastic foodie, and crafter extraordinaire. And I can bake a mean scone.

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